First off welcome Charlie. Can you share a little bit about who you are? The only name I know over there is Mike, the owner. Are you the new manager?
This might be a bit of a stretch, but a fixed price place might be nice, not like a monger rate but just set rates for everyone like Sues. The only house in the entire state that does that is Sues which is all Asian, it would be something that would make you stand out amongst all the other houses in the state.
Also don’t want to get anyone wound up, it’s not about getting the lowest price, just kind of like to know what I’m getting myself into before stepping in the door (is this a Ferrari dealership or a Toyota dealership?) For my first time Shady Lady lured me in with that, I had to drive directly by 3 other houses to get there, but it made what would be a nerve racking experience a little less so, and if they were still open I would continue to be a customer.
Other than that an active roster would be nice, similar to the Calendar that Chicken Ranch has on their website.
I’ve been by once and would like to see Dovetail thrive. I’m not going to point fingers at anyone, but there have been a revolving door of management teams over there recently. Whatever is happening try to make it stop.